Zuora Architect/Consultant
Contract
Outside IR35
3 months initially
Rate: TBC (£500 Plus)
Predominantly remote - 1 day a month in Manchester
My client are looking for an experienced contractor to conduct a full review and optimisation of our existing Zuora billing and finance platform.
The Role is a hands-on role, requiring a technically strong Zuora specialist to assess the current environment, identify gaps and inefficiencies, and help define and deliver improvements across the platform.
Role Responsibilities
* Conduct a full audit and health check of the existing Zuora platform
* Review billing, subscriptions, renewals, notifications, workflows, and integrations
* Identify configuration issues, technical debt, and operational inefficiencies
* Analyse customer life cycle journeys and membership communications
* Review how products such as Tastecard are configured within Zuora
* Recommend best-practice improvements across billing and finance operations
* Work closely with Finance, Technology, and operational stakeholders
* Provide both strategic recommendations and hands-on delivery support
* Improve automation, reporting, workflows, and customer notification processes
* Document findings, risks, and improvement roadmap
Required Experience
* Strong hands-on experience with Zuora
* Proven experience reviewing, optimising, or re-architecting existing Zuora implementations
* Deep understanding of subscription billing, renewals, invoicing, and finance systems
* Experience working across both technical and business stakeholder groups
* Ability to communicate effectively with Finance and Technology teams
* Strong understanding of integrations, workflows, and customer life cycle management
* Comfortable operating in a contractor/consultancy-style environment
* Experience identifying platform gaps and delivering practical solutions
Zuora Architect/Consultant
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