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Claims technician - northern ireland

Belfast
Sedgwick
Claims technician
Posted: 3 October
Offer description

Overview

Sedgwick, Belfast, Northern Ireland, United Kingdom

Claims Technician - Northern Ireland (internally known as Adjusting Executive) – Permanent role.

Job Location: Northern Ireland

Remuneration: Competitive salary taking into account skills, experience and qualifications

Be the calm voice claimants rely on to get their lives back on track. You will support the Loss Adjuster throughout the handling of the claims, guide customers through the claims process, and help move claims forward with empathy and initiative.


Responsibilities

* Be the first point of contact for claimants and guide them through the claims process.
* Decipher details, recommend settlements, and collaborate with contractors to resolve claims.
* Explain complex information in clear terms and maintain organised coordination with involved parties.
* Communicate with policyholders, insurers, contractors, and others to support timely resolutions.
* Work either from home or in a collaborative office as part of a supportive team.


Qualifications

* Experience in a claims environment, ideally property claims.
* Excellent communication skills, both written and verbal.
* Commitment to pursuing Chartered Institute of Loss Adjusters Cert CILA qualification.


Skills and Development

* Training provided to thrive in this role and development toward industry qualifications.


What We’ll Give You For This Role

* Remuneration: competitive salary
* Self Invested Personal Pension Scheme (SIPP)
* Holiday allowance of 25 days plus bank holidays
* Flexible working from office or home


Health & Support

* Private healthcare plan (including pre-existing conditions)
* Life assurance
* Employee assistance programme for wellbeing
* Group Income Protection


Other Benefits

* Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
* Discounts on various products and services


About Sedgwick

At Sedgwick, you’ll be part of a community passionate about making a difference and shaping the future of insurance with strong training through Sedgwick University. This is more than a job; it’s an opportunity to contribute to the industry and support people and businesses.


Next Steps

Think we’d be a great match? Apply now. We welcome applicants from diverse backgrounds and encourage those returning to the workforce to apply. We are committed to equal opportunity and have a zero tolerance policy toward discrimination of any kind. Closing date policies and interview processes may apply, and Sedgwick reserves the discretion to adjust duties as needed.

Sedgwick is an Equal Opportunity Employer.


Job Details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Finance and Sales
* Industries: Insurance

Note: This posting is intended to describe the general nature and level of work performed by a colleague assigned to this description. It is not a comprehensive list of functions or local variances.

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