Caseworker – Warwickshire Road Safety Unit
Rugby
Permanent Contract
Full Time
Salary (£24,222.00 - £25,626.00)
The closing date for this post is 12 midday 06-June.
Those currently eligible on the redeployment register will be given prior consideration.
The main purpose of the role is to provide efficient clerical and administrative duties necessary to progress camera offences from identification, issuing the original Notice of Intended Prosecution, through to disposal.
Main Responsibilities:
Retrieve information from all forms of Camera Detection Devices and media.
Accurately view, process and interpret offences and where necessary perform secondary checks. Input/import from original offence onto the appropriate national system e.g. EROS/Pentip
Update and validate all stages of offence system records for Notice of Intended Prosecution, Section 172 request for information, in accordance with legislative and organisational requirements. Check and verify data accuracy, correcting errors identified during processing, utilising other Police systems.
Respond appropriately to requests for information received in writing or telephone from a range of sources, including Notice recipients, Offenders, third parties, Solicitors, Courts and other business stakeholders.
Supply information in accordance with protocols, legal requirements maintaining security and within required deadlines.
Manage/record out of Court disposal options for detected offences, such as approved National Driver Retraining courses and Fixed Penalty fine and endorsement outcomes.
Research and collate offender details ensuring that both Force systems and National IT systems are updated accurately to ensure all offender histories are complete.
Prepare prosecution files in relation to detected offences, ensuring these are prepared within the set timescales, and in accordance with Single Justice Procedures.
There may be a requirement to give evidence of the administration process in Court.
To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Knowledge:
A – C grade GCSE, or equivalent, in English and Maths
An interest/knowledge of road safety issues/casualty reduction
Experience:
Working as part of a team
Ability to process information accurately and efficiently
Working in a customer service environment
Key Skills:
Ability to work to strict deadlines, managing a workload whilst balancing competing demands
Ability to accurately input/ file and retrieve data
Effective Communication skills
Competent in the use of IT, including Microsoft packages or equivalent
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.
We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Compressed Hours