Lead Operations Project Manager We’re recruiting for a Lead Operations Project Manager to take ownership of multi-site technology rollouts across retail, hospitality, and QSR clients. This is an opportunity to step into a senior position within a growing company that has built a reputation for reliable delivery, customer service, and innovation. In this role you’ll combine people leadership with hands-on project management, leading a small team of Project Managers and Coordinators while also overseeing key client rollouts. What you’ll be doing * Leading and mentoring a team of Project Managers and Coordinators, supporting their development and ensuring strong project delivery. * Overseeing the end-to-end delivery of multi-site rollouts – including POS, kiosks, payments, and IT infrastructure. * Acting as the main point of contact for senior client stakeholders, building strong and lasting relationships. * Managing project budgets, timelines, and resources. * Reporting on progress to senior leadership and clients. * Driving improvements in delivery processes, governance, and customer experience. What we’re looking for * Proven experience in a senior Project Manager, Operations Project Manager, or Programme-level role. * Strong people management skills – you’ve managed Project Managers, Engineers...