The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels
Rate of pay: - £12.80
Hours: Wednesday 9-3.30, Thursday 9-3.30 and Friday 1.30-5.30
Pension: - NHS
Main duties of the job
The main responsibilities will be to complete the administration of our Long Term Conditions Service. This will include;
* Inviting patients to appointments
* Monitoring patient attendance
* Other duties will include;
* Opening and processing of the post
* Scanning, filing and general office duties.
* Preparation of the Meeting Room for external and internal meetings.
* Assigning patient clinical letters to the appropriate doctors on the scanning workflow.
* Admin Duties Laminating, photocopying, filing and faxing.
* Data inputting.
* Allocating patients results to the correct doctors
* Monitoring patient attendance
About us
Sloan Medical Centre is recruiting an enthusiastic AdministrationAssistant to join our existing and caring team.
We are a very busy forward thinking Medical Centre, we have alarge multidisciplinary team and fantastic modern premises.
Job responsibilities
Duties and Responsibilities to Include:
The duties and responsibilities to be undertaken bymembers of the practice administration team may include any or all of the itemsin the following list. Duties may be varied from time to time under thedirection of the Practice Manager, dependent on current and evolving practiceworkload and staffing levels:
* Inviting patients to appointments
* Monitoring patient attendance
* Opening and processing of the post
* Scanning, filing and general office duties
* Preparation of the meeting room for externaland internal meetings
* Assigning patient clinical letters to theappropriate doctors on the scanning
* Photocopying, filing and emailing
* Data inputting
* Updating notice boards on the premises
* Allocating patients results
* Creating photo ID badges for new members ofthe team
* Must be able to work on their own or as partof a team
Confidentiality:
In thecourse of seeking treatment, patients entrust us with, or allow us to gather,sensitive information in relation to their health and othermatters. They do so in confidence and have the right to expect thatstaff will respect their privacy and act appropriately
* In the performanceof the duties outlined in this Job Description, the post-holder may have accessto confidential information relating to patients and their careers, practicestaff and other healthcare workers. They may also have access toinformation relating to the practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidential
* Informationrelating to patients, careers, colleagues, other healthcare workers or thebusiness of the practice may only be divulged to authorised persons inaccordance with the practice policies and procedures relating toconfidentiality and the protection of personal and sensitive data. The post holder must adhere to alllegislation relating to confidentiality, data protection and access to records.
Health & Safety:
The post-holder will assist in promotingand maintaining their own and others health, safety and security as defined inthe practice Health & Safety Policy, to include:
Usingpersonal security systems within the workplace according to practice guidelines
Identifyingthe risks involved in work activities and undertaking such activities in a waythat manages those risks. To be responsible forhealth and safety according to the Health & Safety Work Act (1974).
Makingeffective use of training to update knowledge and skills
Usingappropriate infection control procedures, maintaining work areas in a tidy andsafe way and free from hazards
Equality and Diversity:
Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:
Acting in a way thatrecognises the importance of peoples rights, interpreting them in a way thatis consistent with practice procedures and policies, and current legislation
Respecting the privacy,dignity, needs and beliefs of patients, carers and colleagues
Behaving in a mannerwhich is welcoming to and of the individual, is non-judgmental and respectstheir circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any trainingprogram implemented by the practice as part of this employment, such trainingto include:
Participation in anannual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development
Taking responsibilityfor own development, learning and performance and demonstrating skills andactivities to others who are undertaking similar work.
Attend regular practicemeetings and take part in all training considered to be essential to the role
Person Specification
Experience
* Evidence of working in a busy environment
* Experience of working independently with minimal supervision
* Previous work experience as a GP practice administration
* Knowledge of NHS confidentiality Protocols
* Knowledge of Health and Safety Requirements
Qualifications
* Educated to O level GCSE grade C or above or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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