Annual wage £23,121.00 There are annual increases over a 4 year period: Year 1: £23,121 Year 2: £23,556 Year 3: £24,000 Year 4: £24,462 Working week Monday - Friday, flexible working hours scheme. 7.3 hours per day between the hours of 7:00am - 7:00pm. Total hours per week: 36.50. Total hours per week: 36.5 Expected duration 18 Months Possible start date 15 Jul 2024 Date posted 7 days ago Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000249705 Positions 1 available What you will do in your working day Check and process all alarm applications, utilising the relevant banking systems and calculating costs. Update and maintain Storm Alarm database to maintain accurate records and produce letters to alarmed premises. Open and organise daily correspondence and send out confirmation correspondence and renewal fees in relation to Smoke Cloak, Lone worker and other forms of alarms. Deal with written and digital correspondence from Alarm companies, members of the public and police departments. Type letters and emails ensuring a prompt reply in accordance with the Alarm Policy and police response. Deal with telephone and email enquiries from Alarm companies, members of the public and police employees. Produce accurate monthly statistical information. Where needed, make decisions regarding ACPO Alarm Policy to ensure quality of service to the public and security industry. Undertake all responsibilities relating to information management, data quality, information sharing, intelligence and information security in accordance with the ACPO Guidance on the Management of Police Information in order to achieve compliance with the Statutory Code of Practice. The training you will be getting The work in the force is varied and offers team members the opportunity to use a variety of force systems and gain a variety of skills. In addition to the inhouse training you will receive from our experienced and talented team; you will also undertake a Level 3 Business Administration Apprenticeship qualification with Riverside College. You will attend our training academy in South Liverpool (222 Mather Avenue, L18 9TG) one day per fortnight and your assessor will meet with you on a one-to-one basis at you place of work. What to expect at the end of your apprenticeship Successful completion of both the apprenticeship and probationary period will lead to a permanent post within the role of Clerical Officer. Merseyside Police promote opportunities for individual, personal and professional development in line with organisational priorities. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Acts with integrity, Positive about change Qualifications GCSE or equivalent English (Grade C/4 or above) Essential GCSE or equivalent Maths (Grade C/4 or above) Essential Things to consider Consideration should be given to the location of the apprenticeship. Successful applicants will be based on Bridle Way, L30 4YD. Successful applicants will be subject to pre-employment checks which will organised by Merseyside Police. On successful completion of all checks an offer of employment can be made.