Join us as an Anti-Social Behaviour Lead at Thirteen Group!
Role Overview:
Thirteen Group is on the lookout for an Anti-Social Behaviour Lead to join our Housing and Communities team, as one of our new housing services leads. As an expert in ASB you’ll drive transformation to enhance improve ASB services and enhance trust in local neighbourhoods.
This is a roam role, so you’ll work mainly from home and at least one day a week from our fantastic office at Hudson Quay in Middlesbrough. We’ll need you to be flexible around business and team need, so you may need to come into the office more frequently or be out in the community when required.
Thirteen Benefits:
* Salary £47,847per annum
* Annual leave starting at 28 days and rising to 31 days after three years,a day off for your birthday, plus bank holidays.
* Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
* Simply Health save money on common health expenses and get access to health and wellbeing support services.
* T’dar our Discount and Reward platform giving you huge savings on everyday brands.
* Opportunities to buy and sell annual leave
Key Responsibilities:
* Act as the escalation point for serious or complex ASB service issues, using your knowledge to deliver great outcomes for customers.
* Build and develop close working relationships with the police, local authorities, and partner agencies on multi-agency casework and prevention initiatives.
* Lead on developing our service using customer feedback and community insight. You’ll monitor ASB performance data, spot risks, hotspots, and areas for improvement.
* Embed your ASB expertise across housing teams by delivering training and coaching on ASB law, case management, and multi-agency approaches.
* Leading or support projects to strengthen ASB prevention, early intervention, and enforcement practices.
* Ensure that casework complies with legislation, regulation and best practice. You’ll audit casework, ensuring quality, compliance, and timeliness of investigations.
About You:
* Great at building relationships, you’ll have a track record of effectively working with police, local authorities, and community organisations.
* Experience of improving ASB services and outcomes through prevention and enforcement.
* Extensive knowledge of ASB law, enforcement tools, and case management processes.
* It would be a bonus if you have experience of successful working with multi-agencies on complex ASB cases.
* Comfortable training, mentoring, and advising colleagues on ASB best practice.
Why Thirteen Group?
We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents.
If you’d like to talk more about the role, please contact Katina Lytra, Head of Housing Services on 07974 407142 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.