* Strong computer skills (preferably with EMIS)
* Ideally with experience in managing a small team
About us
At Clarendon Lodge, we have 45 members of staff working to provide the best patient care. As a training practice we benefit from a range of clinicians from Registrars to Physiotherapists to ANPs.
Job responsibilities
Our ideal candidate has got experience within a GP Reception Team, they are someone seeking an opportunity to lead a successful team through the daily challenges of organising and supporting a busy team who are always in demand.
As a Reception Team Leader / Manager, you will lead by example from our Reception Team as the first point of contact for our patients, so you must be helpful, friendly and organised as you collect information to direct them to the most appropriate clinician. You will supervise a small team over 5 days, taking calls, booking in patients and providing excellent admin support so that our patients receive the best and most appropriate care every time. This varied role can see a flurry of incoming calls as the phonelines open, patients booking in at the front desk and a continuing stream of paperwork requiring attention from our Reception Team.
With enhanced computer skills, organisational abilities, and phone etiquette, you will lead a team to deliver exceptional service. Your experience, along with relevant skills within the NHS, will enhance operational efficiency and contribute to a positive workplace atmosphere.
As Reception Team Leader / Manager, you will of course have additional responsibilities including rota management, HR support, and maintaining effective communication for example, but most importantly is your ability to lead the team in a calm, reassuring manor when things seem chaotic.
Join us to make a significant impact in our organisation.
Please call us on 01926 331401 if you have any queries or would like to discuss the role further.
Person Specification
Experience
* - Strong Team Manager
* - Calm, confident and highly organised
* - Experience of working in a GP practice
* - Experience of working in Reception
* - Experience of working in primary care
* - Experience of EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experience28-29.5k DOE + Performance Bonus
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