Administrator -Office based TA2 6BJ Benefits Company Pension Long service annual leave rewards Employee Assistance Programme Retailer/Restaurant/gym discounts Free onsite parking Permanent full time - Monday to Friday The Company Due to celebrate 60 years in business, this pioneering and multi-award winning company is the UKs largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our 13 local offices. The Role We are currently looking for an experienced Administrator. Working from our branch based in Taunton, you must be enthusiastic with a willingness to learn new skills. Full training will be provided. The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers expectations. Main duties: Service Desk receiving calls from customers and booking jobs onto our in-house system Providing efficient Engineering service control to meet customer service levels Dealing with Sales Enquiries Ensure relationships with customers are maintained successfully Interact, liaise and co-operate with all Company employees Support other branch team colleagues to achieve branch targets Relationships and Roles: Answers telephone in a manner that is courteous, and professional at all times Carry out duties for other branch administrators during absence Adhere to the Companies Health and Safety policies and procedures Have a full understanding of the companys management system (AMS) In addition, you may also be required to perform any other tasks within your skills and capabilities as required by Senior Management. The successful Administrator will be: Self-confident Organised and articulate IT literate Excellent attention to detail Confident on the telephone Flexible Equality, Diversity and Inclusion Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances. Contact: If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply! Job Types: Full-time, Permanent Pay: Up to £23,809.50 per year Benefits: Company pension Free parking Health & wellbeing programme On-site parking Schedule: Monday to Friday Work Location: In person