Housr is a hyper-growth Tech startup on a mission to revolutionise student rental. We were formed after our co-founders, Harry and Ben, experienced the pain-points of renting a house while at university, and knew that there had to be a better way.
As our
National Account Manager
, you'll be the heartbeat of our partner agent relationships across the UK. You'll combine commercial awareness with hands-on relationship building, problem-solving instinct, and a
customer-first mindset
.
We're now up and running in
eight UK cities
and been live in the US for the last 12 months. In 2023 we were recognised by Tech Climbers as a rapidly scaling tech company, and we're currently fundraising to fuel our growth even further.
What you'll be responsible for:
* Partner Relationship Management
Act as the go-to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships — not transactions.
* Contract Management
Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews.
* Team & Process Building
Help design and implement scalable account management processes and tools as the business grows.
* Client Entertainment & Engagement
Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection.
* Customer-Centric Problem Solving
When issues arise, you own them. With a calm head and proactive mindset, you'll do whatever it takes to resolve challenges quickly — always keeping the partner experience front and centre.
* Account Growth
Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration.
* Training & Support
Ensure partners are confident with Housr's systems and processes by delivering onboarding, training, and ongoing guidance.
* Internal Accountability
Advocate for the partner internally — ensuring the wider Housr team delivers on our promises and exceeds expectations.
What we're looking for:
* Proven commercial experience in B2B Customer Success / Account Management
* Experience working in or with fast-growth, customer-facing businesses
* Experience with contracts, service delivery, or partner success is desirable
* Property, tech, or PropTech industry exposure is a bonus
Travel:
Regular UK travel required —
you must
have a full UK driving licence and access to a car
What we offer
* Compensation
* Genuinely Market Competitive basic salary, plus
uncapped commission
* Holiday
* 25 days off, plus bank holidays each year
* Monthly Team Lunches
* At the end of each month, we all grab lunch together as a team, and also have the afternoon off to focus on ourselves
* Company socials
* A chance to let our hair down as a team. Past socials have ranged from paintball to ping pong tournaments - we're quite competitive
* Brand New Central Office Space
* Hybrid Work Policy
* We're big advocates of in-person collaboration. We're in the office four days a week, with Thursday as a team-wide work from home day.
Interview Process
* First Stage
* Exploratory screening call with our Talent Partner, Matt (30 mins)
* Second Stage
* Video call with our Head of Partnerships, Amar (30 mins)
* Third Stage
* We'll set you a take home task, requiring no more than 2hrs of your time. We'll make it fun, we promise. We'd then like you to present your task to us F2F:
Part 1
- A chance for you to walk through your take-home task and for us to ask questions (30 mins)
Part 2
- Wider ranging questions about your experiences and motivations for working at Housr, approaches to certain scenarios, working style and what you'll bring to this role (30 mins)
* Offer
* If we think it's a good fit, we'll make you an offer