1 - 12 Casual Hours available per Week
Background
Wave Active is an award-winning charity and social enterprise, supporting local communities with facilities, activities, and services to inspire active lifestyles.
Our purpose is "Inspiring Active Lifestyles" and vision, "To be at the heart of the improvement of health and wellbeing in the Community".
Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we are passionate about providing opportunities that support individuals to gain, regain or maintain: health, fitness, and wellbeing.
Offering a range of activities across our facilities and multifunctional spaces, our team is dedicated to creating an approachable environment enabling individuals to prioritise their health and wellbeing journey.
As a charity, formed in 2006, Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of: facility developments, refurbishments, employment opportunities, new programmes of activity and to support those with health conditions to make health improvements.
Summary of Main Duties
Customer Service
The priority of the Barista is to provide a friendly and efficient full service to all of its customers at all times which means:
* Adherence to Wave Active standards.
* Maintaining the opening times and operational standards as agreed.
* To provide customers with prompt and efficient service and suitable product alternatives whenever required.
* Full communication must be given to all our customers to inform them of any changes in our service.
* Engaging with all our customers and aim to exceed the customers' needs and expectations.
Operation
* Carry out all operational procedures of the Café and vending machines to the Café agreed standards.
* Prepare and serve coffee and other drinks to a high standard.
* Some barista experience is desirable but not essential as full training will be given.
* To work effectively with other members of staff and provide friendly, efficient and helpful customer service.
* To assist with catered functions at the Centre as and when required.
* To ensure that the vending machines are fully stocked and in a clean and hygienic condition.
* Report any faults immediately to the Food and Beverage Manager or Operations Manager in Food and Beverage Managers absence.
* To ensure that all food and drink preparation is done in line with brand standards.
* To ensure all deliveries received are checked and only signed for if correct.
* To ensure all food deliveries are delivered within standard guidelines and the produce is to expected standard. Report on any supplier issues to the Food and Beverage Manager immediately.
Administration
* Maintain daily standards of cleanliness of the café, kitchen, storerooms, seating area and equipment, and report areas for concern to the Food and Beverage Manager or Operations Manager.
* Be responsible, while on duty, for the security of the Café and its contents.
Financial
* To follow financial procedures including the collection of cash.
* Report all deficiencies without delay to the Food and Beverage Manager or Operations Manager.
* Accurate processing of payments, including cash and card transactions.
Health and Safety
* To exercise due care in respect of catering equipment, premises and users in accordance with the Health & Safety at Work Act and Wave Active's Health & Safety Policy.
* To have or be able to obtain L2 Food Hygiene Certificate and COSHH in kitchen.
* To follow the set guidelines from Food standards agency from the 'Safer food, better business guide'.
* Personal Hygiene and presentation must be maintained at all times. This includes Hair tided up & clean uniform.
Maintenance
* Notify the Food and Beverage Manager or Operations Manager of any faults or damaged equipment.
* Ensure the Cafe areas are clean, safe and hygienic at all times and that adequate security measures are taken.
* Maintain the cleanliness of the café at all times, using company cleaning schedules.
Other Duties
* To carry out other duties as required.
* To adhere to Wave Active Limited's policies and procedures.
Job Types: Part-time, Zero hours contract
Pay: Up to £12.21 per hour
Benefits:
* Employee discount
* Free parking
* Gym membership
* On-site parking
Work Location: In person