Senior Group Leader - Home based, Hertfordshire/London area - UK
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Within our Analytical Services team, we have a functional service provider (FSP) solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits.
A Day in the Life:
As a Sr Group Leader, you will provide management and direction remotely to laboratory staff at client sites in Ware and Stevenage, and provide administrative resources for employee activities and needs. You will spend a significant amount of time assisting in the recruitment, interviewing, and onboarding of new staff to select the best possible candidates and achieve a fast, seamless transition to efficiency.
The Group Leader will be responsible for ensuring staff responsiveness and overall client satisfaction. You will meet regularly with client contacts to monitor the technical performance of staff and their project timeliness, as well as build close customer relationships. Considerable flexibility will be required to meet client expectations and management needs with frequent travel to Ware and Stevenage expected to provide on site support. You will track Key Performance Indicators and metrics.
Education and Experience:
1. Bachelor's degree in lab sciences such as Chemistry, Biochemistry, Material Science, Immunology, Biology, Molecular Biology or similar along with:
2. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 8+years’)
3. OR Masters degree and previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 6+ years’)
4. OR PhD and previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 3+ years’)
5. Proven experience working with external clients and customers is essential
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
6. Fully Remote position but will need to live in Hertfordshire/greater London area
7. Ability to travel to sites in Ware and Stevenage easily
8. Biological Lab background/experience needed.
9. Early, Commercial and late stage drug development exp desired
10. Proven leadership skills with an ability to train and mentor junior staff
11. Experience working with external clients and customers
12. Ability to establish, develop and maintain positive business and customer relationships
13. Demonstrated understanding of the bid process and can apply expertise of others to develop programs to meet unique client needs
14. Be highly motivated and target driven with effective negotiating skills
15. Understanding of proposal and project scope as it relates to pricing, resource management and the impact on business
16. Ability to independently develop project proposals and plans
17. Ability to cultivate a collaborative work environment with a team
18. Understanding of basic financial terms and definitions as it applies to the business
19. Project and time management skills
20. Proven problem solving and troubleshooting abilities
21. Effective written and oral communication skills as well as presentation skills
22. Proven track record to cope with a dynamic work environment
23. Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs
Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.