Overview
Join our team at M&S as a Visual Merchandiser in our Fashion, Home & Beauty section. You’ll champion our stylish products and influence the latest trends, with a passion for eye-catching visual displays and a focus on delighting customers daily.
Responsibilities
* Create remarkable visual displays that attract and engage customers and ensure products are presented in the most eye-catching way.
* Collaborate with the team to implement effective merchandising strategies.
* Be digitally confident and utilise digital tools, such as the Sparks App, to enhance the customer experience and ensure customers get the products they want when they need them.
* Maintain high standards in visual presentation, work diligently, and go above and beyond every day.
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean and tidy, with shelves always stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Training will be provided to utilise all digital tools and communication channels to deliver for the customer.
* Be a team player and contribute to a great inclusive store environment, supporting and respecting colleagues and customers.
* Demonstrate flexibility to work across multiple areas within the store and adapt to changing retail demands.
Health & Safety
To comply with health and safety legislation and keep colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Qualifications & Skills
* High levels of customer service
* Strong attention to detail and commitment to excellent work
* Open to feedback and able to act on it regularly
* Accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
About Us
M&S is committed to pushing boundaries to lead the retail industry into a greener, faster, more inspiring digital era. We are an inclusive organisation that values flexibility and opportunities. If you require reasonable adjustments to any part of the recruitment process, please share these requirements with us when applying.
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