Overview
We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. We’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life. We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.
That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.
We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running.
Want to join in?
Why this job matters
At EE, our ability to deliver brilliant, personalized experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our Base Management capabilities. Data driven automation and decision making has never been more important. Data Science & AI will create a new data capability for Consumer to allow us to create the best personal experiences for all our customers across all channels and drive Commercial Revenue.
The Role
The Technical Delivery Manager will be responsible for leading the agile squad to ensure all data products delivered are of a high quality, accurate, secure, and always adhere to data protection policies, as well as being cost effective from a build, maintenance, and storage perspective.
What You’ll Be Doing
* Coordinates with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
* Monitors all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
* Support the Delivery Chapter to build and evolve operational capability (WBS, JIRA, Front Door, Confluence dashboards etc.) to support efficient, collaborative ways of working across the Data Alliance.
* Implement ways to improve team, process and service performance.
* Implement the resolution of technical delivery problems and ensure all parties involved are engaged in resolutions.
* Support knowledge transfer with the squad, chapter, and stakeholders.
* Work collaboratively with the wider Data community to set and agree on standards and governance.
The Skills And Experience You’ll Have
* Strong stakeholder management; ability to drive strong, open and sustained communication channels both within Consumer. Digital and external source teams.
* Expert in agile methodologies
* JIRA / Confluence experience
* Strong understanding of the E2E data process (Ingestion to Consumption)
* Good understanding of data security and compliance processes
* Experience of Cloud technology (ideally Google Cloud)
* Good communication skills at all levels, written and verbal
* Strong experience leading / coaching and mentoring
Nice to have
* Agile qualifications
Benefits
* Annual on target bonus 10% (based on both personal and company performance)
* BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
* 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
* 2 weeks carer’s leave
* From January 2025, Family Leave policy: 18 weeks full pay, 8 weeks half pay and 26 weeks at statutory rate. For all parents.
* Enhanced women’s health support, life assurance (4 x life cover), employee discounts, and other benefits listed in the original posting.
* Volunteering days, access to healthcare options, and private GP appointments for UK colleagues.
We value diversity and celebrate difference. We embed diversity and inclusion into everything we do. We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen with support for learning and development.
A few points to note
Although these roles are listed as full-time, if you’re a job share partnership or prefer flexible working, please still get in touch. We will offer reasonable adjustments for the selection process if required.
DON'T MEET EVERY SINGLE REQUIREMENT? We are committed to diversity and inclusion. If you’re excited about this role but your past experience doesn’t align perfectly with every requirement, please apply anyway—you may be the right candidate for this or other roles in our wider team.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Telecommunications
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