Service Team Manager
* Location: Sidcup, Greater London
* Employment type: Open to Job Share, Full Time or Part Time - Permanent
Salary: Up to £35,500 per annum (Inclusive of £0.90 per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday
* Lead and inspire the checkout team to shape the customer experience through exceptional service.
Benefits
* Discount card – 20% discount on purchases at B&Q in-store and online after one month of employment.
* Share plan – Build a savings pot from as little as £5 per month and become a Kingfisher shareholder.
* Life assurance – Protection for close ones in the event of an unexpected loss.
* Employee assistance programme – Free and confidential support and counselling for wellbeing, legal and financial matters.
* Pension – Access to the award-winning Kingfisher Pension Scheme with company contributions.
* Medical benefits – Available depending on role to support you and your family.
* Leave – 6.6 weeks’ holiday, additional leave and cash rewards for long service anniversaries and milestones.
* Health club discount – Up to 25% off gym memberships at over 3,300 partner clubs.
* Eye care – Company-paid eye tests every two years; £50/€70 towards single‑focal lenses and frames.
* Cycling to work scheme – Salary sacrifice for bicycles and safety equipment.
* Long service rewards – Extra annual leave and cash payments for every 10 years of service up to 40 years.
Learning & Development
Our learning system, LEO, provides access to training and content on any device, anytime. It offers over 500 learning activities – short videos, articles, workshops and webinars – tailored to help you grow in your role. You can also influence the training content by rating and recommending sessions.
We run programme such as First Line Manager and Leadership Development to develop confidence and management skills for new and experienced leaders.
Induction
The induction programme gives new colleagues insight into B&Q’s values, customers and working style. Over your first weeks you’ll blend online learning with practical tasks to build knowledge daily.
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