General Duties/Key Responsibilities:
Fleet Operations & Availability
*
Manage the day‑to‑day operation of the company fleet, ensuring vehicle availability aligns with operational deman
* dCoordinate vehicle allocation, returns, replacements, and change
* sAct as the first point of contact for drivers regarding vehicle issues, defects, breakdowns, accidents, and querie
* sSupport operational teams to minimise downtime and disruptio
n
Maintenance, Inspections & Servici
* ng
Schedule and manage servicing, repairs, MOTs, inspections, and maintena
* nceRaise jobs with garages, suppliers, and leasing providers via phone, email, and internal syst
* emsEnsure pre‑use checks and vehicle inspections are completed and recor
* dedArrange vehicle collection and delivery when requi
red
Compliance & Sa
* fety
Ensure compliance with all relevant legislation and company pol
* iciesMaintain accurate fleet records including inspections, MOTs, servicing, insurance, penalties, and accident re
* cordsSupport external audits and inspec
* tionsEnsure Vehicle Driver Handbook and Safe Systems of Work are implemented consist
ently
Driver Management & Indu
* ctions
Conduct fleet inductions for new s
* tartersCarry out driving licence checks, eyesight checks, fitness & health
* checksLog and manage driver infractions, PCNs, and pe
* naltiesIdentify driver training needs and coordinate training where r
* equiredLiaise with HR on conduct, disciplinary, or policy‑related
matters
Accidents, Insurance &a
* mp; Risk
Manage vehicle accidents and incidents from reporting through to r
* esolutionLiaise with insurers, repairers, and internal sta
* keholdersMonitor claims, costs, and trends to reduce risk and ex
penditure
Cost Control & Admi
* nistration
Manage fleet administration including paperwork, scanning, and sys
* tem updatesMonitor costs relating to repairs, fuel, tyres, leasing, private mileage, fines, an
* d insuranceSupport value‑for‑money decisions and continuous cost
* improvementManage fuel cards, tyre providers, telematics (e.g. Lightfoot), and relate
d suppliers
Health & Sa
* fety Support
Maintain registers for fleet‑related safety equipment (e.g. ladders, first aid kits, fire e
* xtinguishers)Support toolbox talks and SHEQ communications
when required
Continuo
* us Improvement
Identify and suggest improvements to fleet systems, processes, and
* ways of workingSupport the development of safer, more efficient f
* leet operationsRepresent the business professionally with suppliers, auditor
s
, and partners Qualificati
* ons and Skills:
Experience in a hands‑on fleet, transport, or operational c
* oordination roleStrong administrative background with oper
* ational exposureStrong knowledge of vehicle compliance, maintenance, and
* fleet operationsConfident using IT systems including Excel, Word, Outlook, and intern
* al fleet systemsGood literacy and numeracy skills; able to manage data, reports, a
* nd cost trackingAbility to prioritise workload in a busy, fast‑moving operati
* onal environmentProfessional and confident communicator, able to deal with drivers, managers, and ex
* ternal suppliersExperience in a service, construction, engineering, or contractor‑based environ
ment (Desirable)