Social network you want to login/join with:
col-narrow-left
Client:
JD Group
Location:
Sheffield, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
9cd99c7ee5e9
Job Views:
9
Posted:
22.06.2025
Expiry Date:
06.08.2025
col-wide
Job Description:
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is ideal for motivated individuals interested in career progression.
Responsibilities:
* Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
* Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
* Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
* Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
* Process sales transactions, including cash handling and card payments accurately.
* Upsell and cross-sell products to maximize sales opportunities.
* Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
* Address and resolve customer queries professionally.
* Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs:
* Contribute to achieving or exceeding the store's monthly sales target.
* Drive all additional KPIs including Units, Conversion, ATV, UPT.
* Achieve upselling or cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
* A positive attitude towards a fast-paced, customer-focused retail environment.
* An ability to view challenges as opportunities for growth and skill development.
* Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
Employee Benefits:
* Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
* Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health)
* Access to counselling services, digital health, and well-being advice via TELUS Health
* Health cash plans
* Wide range of internal development courses for personal and professional growth
* Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognized qualifications (England Only)
* Discounted gym memberships at JD Gyms
* Access to colleague networks to share experiences and support initiatives for positive change
* Opportunities to volunteer and contribute to JD Foundation
* Employer engagement forums to influence positive change
#J-18808-Ljbffr