Japanese speaking assistant manager, operations department

Job Description

JobTitle:JAPANESESPEAKINGAssistantManager,OperationsDepartment

TheSkillsYou'llNeed:BusinessOperationsAnalyst,BAU,UAT,Settlementsystem,backoffice

YourNewSalary:Competitive

Hybridafterprobation

Full-time,Permanent

Start:ASAP

Workinghours:09:00a.m.5:00p.m.

AssistantManager,OperationsDepartment-WhatYou'llbeDoing:

1. TosupportandenhanceBAUbyunderstandinginternalPolicy&Procedure(P&P),identifyingthepainpoints,troubleshootingsettlementissues,analysingdata,recommendingsolutionsandupdatestoworkflows.Preparereports,managementinformationpacksanddocumentation.
2. ToliaisewithHeadOffice(HO)andotherExternal/Internalpartiesforoptimizingprocesses,systems,workflowtodrivemeasurableimprovementsinproductivity,costefficiencyandoverallperformance.
3. AnalyseandsupportBAU:AssisttheSeniorManager(SM)toimprovecompany'sefficiencyandeffectivenessbyunderstandingtheinternalP&P,identifyingthepainpointfromOPteam,analysingdata,providingassistance,andrecommendingsolutions.
4.