Create digital experiences that customers love.
At Sally Europe, we're passionate about creating seamless, inspiring online experiences that help customers discover, shop, and engage with the brands they love. We're looking for a talented eCommerce UX/UI Digital Designer to join our Digital Experience team and help shape the future of our websites across Europe.
If you're curious about customer behaviour, passionate about user‑centred design, and excited by the opportunity to turn insights into high‑performing digital experiences, we'd love to hear from you.
What you’ll be doing
As part of our eCommerce team, you’ll play a key role in designing and improving customer journeys across our digital platforms. You’ll combine creativity, customer insight, and data‑driven thinking to deliver engaging experiences that support both customer satisfaction and business growth.
Your responsibilities will include:
* Designing and optimising customer journeys, landing pages, and website experiences across Sally Europe websites.
* Creating wireframes, prototypes, and high‑fidelity designs using industry‑leading design tools.
* Collaborating with developers, marketers, merchandisers, and stakeholders to bring campaigns, content, and promotions to life online.
* Using analytics, heatmaps, customer feedback, usability testing, and research to identify opportunities for improvement.
* Conducting user research and testing to better understand customer needs and behaviours.
* Turning customer insights into clear design recommendations that improve engagement and conversion.
* Supporting the evolution of our design system, reusable components, and UX/UI standards.
* Monitoring competitor activity and emerging UX trends to help keep our digital experience ahead of the curve.
* Contributing to workshops and cross‑functional projects that drive innovation and continuous improvement.
What we’re looking for
* Experience in UX/UI, digital design, or eCommerce design.
* Strong proficiency in Figma, Adobe Creative Suite, and prototyping tools.
* A solid understanding of UX principles, accessibility, usability, and customer‑centred design.
* Experience conducting user research, usability testing, or customer insight analysis.
* Confidence using data and analytics to inform design decisions.
* Strong communication skills and the ability to present ideas and challenge constructively.
* Excellent organisation and time management skills, with the ability to manage multiple priorities.
* A collaborative mindset combined with the confidence to work independently when needed.
Benefits
Competitive Salary, Pension, Staff Discount
We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to "add colour to the world," we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
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