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The Opportunity: Quality Imporvement Technologist
We are seeking a proactive and driven Food Safety & Quality professional to play a key role in strengthening our food safety and quality culture while supporting our transition into a retail customer supply environment. This role is critical in embedding robust quality systems, driving continuous improvement, and ensuring audit and compliance excellence across the site.
You will work cross-functionally to challenge root causes, close compliance gaps, and lead customer and third-party audit readiness while supporting day-to-day QA operations.
Key Responsibilities:
* Support the implementation and embedding of a strong food safety and quality culture across the site
* Lead GAP analysis activities to support transition into retail customer supply standards and drive close-out actions
* Conduct and manage traceability and mass balance exercises
* Challenge root causes of issues and drive effective, sustainable corrective actions
* Chase and ensure timely close-out of non-conformances and audit findings
* Support investigation and resolution of customer complaints
* Provide support and cover for shift QA as required
* Lead customer and third-party audits, acting as a key site representative
* Support continuous improvement of quality management systems and site standards
Shift:
12 Hour shifts (07.00 – 19.00 4 on / 4 off)
Reporting:
Reporting to Food Safety & Quality Manager
Skills & Experience Required:
* Strong experience in food safety and quality within a food manufacturing environment
* Experience supplying or preparing to supply retail customers
* Solid understanding of HACCP, GMP, traceability, and audit standards
* Proven experience completing GAP analysis and driving compliance improvements
* Experience leading or supporting customer and third-party audits
* Strong root cause analysis and problem-solving skills
* Ability to influence teams and drive cultural change
* Excellent attention to detail and organizational skills
* Confident communicator able to challenge and influence at all levels
Desirable:
* Level 3 Food Safety and HACCP qualification
* Experience with BRCGS or equivalent standards
* Previous experience in a site going through retail readiness transition