Job Description
1. Work closely with the MD to implement the growth strategy for the business
2.
Oversee and develop the HR, Customer Service, and IT Support teams
3.
Build scalable operational processes that enable growth without compromising brand values
4.
Collaborate with leadership to align operations with strategic goals
5.
Introduce tools, systems, and ways of working that increase efficiency and team effectiveness
6.
Ensure compliance, people development, and excellent internal service delivery