Unique opportunity to join a leading ERP provider and consistent member of the Deloitte Fast 50. My client is a home grown success story having established themselves 30 years ago and now have locations in UK, Europe & US with over 300 members of staff. This a brand new opportunity born out of growth and demand and is an ideal role for experienced support managers who value modern tech, flexibility and career progression opportunities. What's on offer - Salary - Competitive D.O.E - Hybrid working - 3 days a week on site in Hemel. - Excellent W/L balance with flex in your role - Benefits pack - includes private healthcare, pension contribution, wellbeing schemes etc - Excellent career progression and skill up ops What do I need? - Experience in IT/Software/ERP support with ability to assist with escalations - Strong management experience - leading teams, mentoring junior staff, driving KPI's, completing line management duties etc. - Customer focused - Can identify issues at source and translate customer issues into actionable results - Knowledge / hands -on with the following tech is a huge advantage - SQL, Rest API's, Postman, SOAP, Automation scripting - Experience working with SaaS products in the finance, inventory or customer relationship fields is highly desirable. O.K. I'm in what's next? Apply with your latest C.V. below