Job Description If you’re working in technical, quality, or aquaculture and want a role that gives you real responsibility, exposure to short shelf-life products, and hands-on involvement with suppliers, this could be the right next step. We’re recruiting on behalf of a retailer-facing food business operating within a chilled, short shelf-life category. The role sits within a small, experienced technical team and offers a strong balance of technical administration, compliance, and practical supplier engagement. Why This Role Might Suit You You want broader technical exposure, not just desk-based QA work You enjoy working across complaints, suppliers, and quality systems, rather than being siloed You’re interested in aquaculture or primary production, even if your background is more general food technical You want to build confidence dealing with customers, legislation, and audits You value working in a structured but supportive technical environment What You’ll Be Doing Managing and maintaining the complaints database, ensuring investigations are completed and followed through Supporting the Technical Manager with KPI tracking, trending, and reporting to drive continuous improvement Acting as a technical link between operations and suppliers, supporting responsible sourcing and compliance Assisting with the technical approval of new raw material suppliers Monitoring and managing environmental and biotoxin risk using a traffic-light system Reviewing customer codes of practice and ensuring alignment with site procedures Supporting internal audits and ongoing improvements to the Quality Management System Completing associated technical and administrative tasks What We’re Looking For Experience in a technical, quality, food safety, or aquaculture-related role (industry experience is more important than job title) A solid understanding of HACCP, CCPs, and GMP Someone who is methodical, organised, and comfortable following procedures Able to work independently while contributing to a close-knit technical team Confident communicator who can deal with suppliers and internal stakeholders A full UK driving licence is required What You’ll Gain Exposure to a chilled, short shelf-life category supplying major UK retailers Hands-on involvement in supplier compliance and risk management Opportunity to strengthen your technical and regulatory experience A role with variety, ownership, and clear development potential