Overview
Job summary
An exciting opportunity has arisen to become a medical secretary within the gastroenterology team at Southend Hospital. If successful, you will provide comprehensive secretarial and administrative support within the secretarial team including audio transcription and word processing of clinical letters and will be the first point of contact for patients, consultants, and staff throughout the Trust. This position requires excellent communication skills, dedication to exceptional patient care and service, the ability to meet the demands of working in a busy environment and be able to represent their team and department with the professionalism expected from all our staff. We are looking for someone who is a team player, flexible, organised and can work well under pressure, so if this sounds like you - please apply today.
Main duties / Responsibilities
Your main responsibilities will be to provide comprehensive secretarial support within the Department of Gastroenterology and support the demands of the service as required.
You will need the ability to independently manage and prioritise workload, using sound judgement to determine urgency and escalate matters appropriately, transcribe clinical audio recordings with attention to detail and confidentiality, respond to general enquiries and appointment queries via telephone and email from staff, patients, and the public with a courteous, sensitive, and diplomatic approach.
You will work closely with departmental supervisors/managers in order to understand the team priorities on a day-to-day basis, edit and/or type clinical letters, track and escalate test results, complete clinic outcomes, process internal new referrals and support any other secretarial or administrative task within the clerical team.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Details
Date posted: 18 December 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year Per Annum (Pro Rata for Part Time)
Contract: Permanent
Working pattern: Part-time
Reference number: 390-MED-SO-8344-A
Job locations: Southend, Prittlewell Chase, Westcliff-on-Sea, SS0 0RY
Job description
Please see job description for main duties and responsibilities. The job profile is not a definitive or exhaustive list of responsibilities but identifies key responsibilities and tasks of the post holder.
Person Specification
Qualifications
* Good standard of general education
Experience
* Demonstrable experience of administrator in a busy environment
* Experience using Trust computer systems
* Experience using Microsoft Office
Desirable
* Previous NHS experience
* Previous healthcare experience
Other requirements
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure check may be required.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants for entry clearance into the UK may need to present a criminal record certificate as described in guidance on overseas applicants.
Employer details
Mid and South Essex NHS Foundation Trust
Address: Southend, Prittlewell Chase, Westcliff-on-Sea, SS0 0RY
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