National Account Manager Scotland
Reports to : Head of Sales
Location :Hybrid / Field-based across Scotland
An exciting opportunity has arisen for a driven and experienced National Account Manager to join a high-performing sales team within a well-established, market-leading company. This field-based role is focused on generating new business while building and maintaining strong, long-term relationships with key clients. Youll be responsible for managing and expanding a portfolio of care home groups across Scotland, identifying new business opportunities, and delivering outstanding service through a consultative, solutions-oriented approach. Supported by a collaborative and ambitious teamand a trusted, reputable brandyoull have the autonomy, tools, and backing needed to thrive in the role.
Key Responsibilities:
Identify, target, and win new customers aligned to business goals.
Develop a strategic approach to opening doors and building new relationships.
Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
Proactively close product/service gaps to strengthen customer partnerships.
Build compelling commercial proposals and winning tender responses.
Lead contract negotiations to secure profitable, long-term deals.
Conduct regular account reviews to maintain client alignment and satisfaction.
Act as the key point of contact for your portfolio, supported by internal teams.
Ensure smooth delivery of products and services through effective coordination.
Track performance and report regularly on progress against KPIs.
Share competitor insights and market intelligence to help shape internal plans.
Partner with marketing, customer service, and operations to deliver seamless customer experiences.
Champion initiatives that enhance client satisfaction and retention.
What Were Looking For:
Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.
Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.
Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently.
Driving Licence: Full, clean driving licence (as the role involves travel within the specified region).
What Youll Receive in Return:
Competitive Base Salary: £45,000 £50,000 DOE
Commission Scheme
Company Car or Car Allowance
Technology Package: Phone, laptop, and home-working tech kit
Buy/Sell Holiday Scheme
Company Pension Scheme
Ongoing Training & Development
We pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
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