Salary
£36,000 per annum.
Employment type
Fixed Term Contract, Maternity Cover for 12 months.
Hours per week
37.
Reporting into
Admissions Manager.
Department
Admissions.
About Arden University
We are an aspirational and multi‑award‑winning university, delivering rapid growth with ambitious plans to disrupt the higher education sector through passion for innovation and digital teaching and learning. Our vision is to become the first‑choice university for career‑focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. We are expanding into new disciplines, forging worldwide partnerships and adding new locations.
About the Department
The Admissions team coordinates, assesses and processes all applications and the enrolment of students while ensuring the University’s admissions processes are compliant with regulatory legislation.
About the Opportunity
The Admissions Team Leader manages a team of Admissions officers and Senior Admissions Officers, ensuring all applications are assessed correctly, efficiently and in a timely manner. They also manage the dedicated inboxes, ensuring queries are actioned appropriately and in a timely manner by the team.
About You
Essential requirements
* Proven analytical and problem solving capability.
* Proven communication, presentation and interpersonal skills.
* Empathetic and strong listening and mediation skills.
* Proven planning and organising skills and ability to prioritise tasks to meet deadlines.
* Ability to delegate as needed to ensure operational requirements are met.
* Line management skills that could include coaching, motivation and managing staff performance.
* Experience of working in a high‑volume data processing environment. Significant admissions experience within HE environment.
* Growing awareness of developments in higher education and external professional environment that impact on academic affairs.
* Knowledge and understanding of the work practices, processes and university regulations relevant to the role, which may include broader sector awareness.
Desirable requirements
* Experience of performance management and individual/team KPI’s.
* Previous experience using SITS or comparable admissions systems to maintain an accurate database.
* Working knowledge of the work and activities of other areas of the University relevant to department.
* Operational knowledge of academic affairs systems in terms of admissions functionality and capability, and detailed knowledge of own service area.
Why Arden
At Arden, you will become a part of a passionate and dedicated team committed to removing unnecessary barriers to learning and making education more accessible. We reward staff with fantastic benefits:
* 30 days holiday plus bank holidays and a Christmas closure.
* A generous Aviva pension plan with company contributions starting from 7%.
* Bupa plan option.
* Private Medical Insurance coverage (applies to certain job roles).
* Access to Perkbox benefits.
* Study any Arden course for free, with a discount for all family and friends.
* Plus other excellent benefits.
* Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education.
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness.
Equity, Diversity & Inclusion
Arden University is a Disability Confident Employer under the Equality Act 2010. Applicants with a disability may be guaranteed an interview if they meet the essential criteria for the role. We are an Equal Opportunity Employer and celebrate diversity, welcoming applications from all groups. We encourage application from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Closing Date
Thursday 14 May.
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