A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manage onboarding, training, and ongoing success metrics, while collaborating with executives for renewals and project expansions. This position emphasizes the delivery of measurable value and customer satisfaction in the legal field.
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