Are you ready to lead Application Support in a high-impact environment?
This is an exciting opportunity to join a leading North East based organisation as a Application Support Lead. You'll lead a small technical team responsible for delivering high-quality application support across a diverse portfolio of business‑critical systems.
In this role, you will:
* Manage, coach and develop a team of application support analysts
* Oversee day‑to‑day service delivery, incident management and workload planning
* Collaborate with technical teams and application owners to drive service improvements
* Contribute to technical roadmaps, continuous improvement and strategic planning
What we're looking for:
* Strong leadership ability and people‑management skills
* A background in application support within a complex IT environment
* Confidence working with technologies such as Microsoft 365, Citrix, authentication services and server/client applications
* Excellent problem‑solving, communication and stakeholder engagement skills
This is a fantastic opportunity for a motivated technical leader who thrives in a collaborative environment and enjoys shaping how services evolve.
If you're passionate about delivering high-quality support and developing high‑performing teams, we'd love to hear from you.
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