Join to apply for the Finance Support Officer - East London role at GBS
Join to apply for the Finance Support Officer - East London role at GBS
Get AI-powered advice on this job and more exclusive features.
(On-site)
Department: Fees and Income
Location: East London (On-site)
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Finance Support Officer is responsible for supporting students with their Student Finance applications during the admissions and enrolment process.
Main Responsibilities
About the Role:
* Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries.
* Assist students in making their applications to Student Finance via online or paper application forms.
* Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment.
* Coordinate with the relevant departments to resolve student’s queries and liaise with external partners and stakeholders to resolve student queries.
* Respond to student’s queries via email and SysAid ticketing system
* Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability.
Requirements
About you:
* Experience working in finance operations or customer service
* A high degree of computer literacy (particularly Microsoft Office applications)
* Effective time management and planning
* Ability to work independently and as part of a team
* Excellent written and verbal communication skills
* Strong decision making and problem-solving skills
Desirable:
* Student experience and working knowledge of HEI sector
* Degree level qualification
* HEI finance experience
Other Information
What We Offer:
* 25 days annual leave, plus 8 public holidays
* 1 day extra leave per year of service, up to a maximum of 5 days
* Workplace pension scheme
* Tuition reimbursement for career development courses
* Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
* Perks@Work discounts platform, wellbeing centre and much more
* Reward and recognition programme
* £500 award employee referral scheme
* Discretionary annual performance bonus
Employee Testimonial:
"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff)
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
#Indeedjune
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Higher Education
Referrals increase your chances of interviewing at GBS by 2x
Get notified about new Support Officer jobs in London, England, United Kingdom.
London, England, United Kingdom 3 days ago
Hounslow, England, United Kingdom 1 day ago
London, England, United Kingdom 3 weeks ago
City Of London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom £32,000.00-£32,850.00 1 month ago
Camden, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
Camden, England, United Kingdom 14 hours ago
Camden, England, United Kingdom 2 days ago
Technical Support Officer (Office Administrator) EO
London, England, United Kingdom 2 days ago
Greater London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr