Position: Apprentice Account Assistant Location: Head Office - EWS - 8 Kings Court, Newcomen Way, Colchester, CO4 9RA Working Hours: Monday Friday, 9am-5:30pm Salary: £15,600 per annum. About EWS Property Management: Formed in 1990, EWS Property Management provide residential management services across the East of England. EWS are proud to comply with all RICS Service Charge Codes of Conduct and industry best practice. All our specialist teams provide a range of unique services, in which many individuals have achieved Academic Recognition. Our teams receive regular training and development opportunities and are encouraged to stay up to date with development and industry legislation. EWS Property Management is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Accounts Apprentice is responsible for providing efficient and effective administrative support to the Finance Team. The role performs a wide variety of functions to fulfil its many objectives, whilst ensuring a high level of customer service is delivered both internally and externally. As part of the requirement of the role, there will be the expectation that you would undertake Accounts (AAT) Apprenticeship. In return, we will support you to develop your skills and obtain knowledge through a combination of hands-on role activity and study via the training provider. Key responsibilities and tasks include: Entering Service Charge budget detail, and creating on account periodic charges. Managing and invoicing of monthly collections on the Rent accounts Monitor and reconcile the Rent bank account on a weekly basis Dealing with requests and queries from property managers Handling customer queries by telephone and e-mail To generally assist with all other accounts related activities where necessary Applying balancing charges and credits and issuing demands as necessary once the year end accounts are available. Ensure our accounts system is kept up to date and invoices are inputted correctly onto our accounts system. Processing daily receipts from internet banking into accounting software. Covering daily banking, customer receipts and processing cheque payments to suppliers as required. Monthly reconciliation of individual designated client bank accounts. Processing supplier payments through our batch BACS payment system, providing supplier remittances and filing of paid supplier invoices. Provide excellent communication (telephone, email and correspondence) with customers. Any other tasks that may be reasonably expected of the role including some general administrative tasks. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Essential Skills Personable, with a strength of character to deal with challenging suppliers whilst having a flexible approach to achieve business and/or client needs Naturally inquisitive with an ability to interrogate and develop internal systems and processes with continuous improvement techniques Attention to detail, whilst ability to keep perspective and make informed decisions An excellent communicator (oral and written) Highly computer literate, including intermediate Microsoft Office skills Desirable Skills Proven experience within an office-based environment Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines Ideally have experience within the finance / accountancy sector AAT Part Qualified, or keen to work towards. Qualifications & Education Ideally educated to GCSE (or equivalent) standard, with minimum GCSE grades A-C in English & Maths. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit EWS Property Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number LI-MS1.