Job Description Provide an event monitoring service (Monday to Sunday) in order to ensure that Ticketing Maintenance Teams respond effectively and punctually to reported ticket machine faults to minimise ticketing system downtime. Essential Criteria
1. Minimum of 3 GCSEs at Grade C or above or equivalent, including English & Maths or alternatively, be able to demonstrate at least 2 years relevant experience in a device monitoring and/or customer service role.
2. At least one year’s experience in a clerical or administrative role.
3. Able to work early mornings, evenings and weekends as part of a normal working week.
Desirable Criteria
4. Previous experience using fault logging or customer helpdesk systems.
Please note, vacancies close at 12 noon on the specified closing date. Please ensure to download a copy of the Job Description before the closing date. Translink is committed to equality of opportunity. In this instance applications from women would be particularly welcome. We want to provide an environment to attract, retain and motivate the best.