Orthodontic Receptionist – West Street Orthodontic Practice (Farnham, Surrey)
At West Street Orthodontic Practice, we’re passionate about creating confident smiles and transforming lives through personalised orthodontic care. Our mission is simple — to deliver exceptional service with compassion, integrity, and professionalism.
What We Offer
* Company Pension
* Opportunities for professional growth within our expanding practice group
* A supportive, welcoming team environment that values compassion and excellence
About the Role
As our Orthodontic Receptionist, you’ll be the first point of contact for our patients — greeting them with a smile, ensuring a smooth check‑in process, and supporting our clinical team with day‑to‑day administration. You’ll play a key role in maintaining an organised, efficient, and caring environment.
(Please note: This role may include occasional cover at our sister practice in Godalming.)
Key Responsibilities
* Welcome patients and manage appointment scheduling
* Handle calls and provide information about our treatments and services
* Maintain accurate patient records and confidentiality
* Process payments and billing
* Support administrative duties and collaborate with the clinical team
* Keep our reception area warm, tidy, and inviting
What We’re Looking For
* Prior experience in a busy reception or customer service environment (essential)
* Excellent communication and organisation skills
* A proactive, detail‑oriented approach
* Ability to maintain confidentiality and handle sensitive information professionally
Working Hours
Monday to Thursday: 9:00 – 18:00
Apply now and help us create smiles that last a lifetime.
Send your CV to tc@surrey-orthodontics.com
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Medical Practices
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