Vacancy: New Resident Money Specialist
Closing date: Sunday 31 May
Shortlisting: Wednesday 3 June
Proposed Interview date: Tuesday 9 June
Salary: £37,850.44
About the vacancy:
We're looking for a proactive and customer-focused New Resident Money Specialist to support residents in building strong financial foundations from the start of their tenancy. In this role, you'll provide tailored money advice, helping residents maximise income, manage budgets, and access benefits, while preventing early-stage rent arrears.
In this role you'll manage a varied caseload, working closely with housing and income teams to deliver practical, person-centred support. Combining technical knowledge of welfare benefits and debt solutions with empathetic engagement, you'll play a key role in improving financial wellbeing, sustaining tenancies, and empowering residents to feel confident managing their finances.
Specifically, in the role you will:
Pre-Tenancy & Move-In Support
1. Provide sound advice to housing colleagues and prospective residents (where appropriate) to assess financial readiness and affordability.
2. Provide tailored budgeting advice and set up payment arrangements for rent and service charges. * Help residents in preparing for the financial changes associated with moving home, including budgeting adjustments, util...