Annual wage £13,312.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - Friday 08:30 - 17:30 Total hours per week: 40 Expected duration 21 Months Possible start date 22 May 2024 Date posted 29 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000247523 Positions 1 available What you will do in your working day Supporting the Technical Manager. Producing IT diagnosis over the phone for hardware, networks, antivirus and operating systems. Providing remote support to clients. Supporting with installing and configuring systems. Diagnosing hardware and software issues. Troubleshooting system and network problems, as well as diagnosing and solving problems. Logging calls and ensuring management of database. The training you will be getting IT Solutions Apprenticeship Standard Remote Training What to expect at the end of your apprenticeship This will lead to a permanent job role for the right person, with a good salary, benefits, and career opportunities for progression in the long term. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative Qualifications GCSE or equivalent Maths & English (Grade A-C or 4-9) Desired