We are proud to provide 'Outstanding' care and be a great place to work. East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes. The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Job overview Do you want to support patients and clinicians at your local NHS Trust? Are you positive, reliable, IT literate, and motivated to make a difference? We are looking for an enthusiastic individual to join our Ophthalmology Department supporting the clinical secretarial team. This is a great opportunity to contribute to the smooth running of our services and play a vital role in supporting patient care. In this role, you'll be proof-reading clinical letters, ensuring accuracy and clarity in patient communications. You'll also carry out basic administrative tasks as needed, helping to keep things organised and efficient. you'll be part of a team that works behind the scenes to support clinicians and improve patient experience. We're looking for someone who: Has excellent attention to detail and strong written English, including spelling and grammar Is committed to delivering high-quality work Is flexible and able to adapt to changing priorities Is confident using IT systems and thrives in a busy environment Holds GCSEs in English and Maths or equivalent and communicates professionally Experience with NHS systems or in a healthcare setting is an advantage, but not essential - we're happy to train the right person who's eager to learn. If you enjoy working in a fast-paced environment, bring positive energy, and want to be part of a team that's making a real difference, we'd love to hear from you. Main duties of the job The successful candidate will undertake proof reading and letter processing, scanning and general admin duties. It is essential that you are able to demonstrate good interpersonal, verbal and written skills and have a "can do" attitude. You will have a good level of IT literacy as you will be using multiple software packages. Potential applicants should ensure they evidence the skills listed above in their application. In return we offer our employees: • Training & development including paid apprenticeships leading to valuable qualifications • Career progression opportunities • 27 days paid annual leave plus bank holidays rising to 33 days with continued service • Contributory pension scheme • Flexible working patterns The Trust is an equal opportunities employer and believes in treating everyone with dignity and respect. We encourage applications from all sectors of the community. We are committed to the health and wellbeing of our staff and we have a number of initiatives which promote our supportive and inclusive approach to staff health and wellbeing, career development and benefits. Working for our organisation A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Detailed job description and main responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Person specification Qualifications Essential criteria GCSE level A-C including English and Maths NVQ2 administration / data processing or equivalent level of knowledge and skills Typing / text processing/ data entry skills to RSAII or equivalent Desirable criteria ECDL or alternative recognised IT Qualification Experience Essential criteria Evidence of previous admin or secretarial experience in a busy environment. Record keeping and filing systems Prioritisation of workload Desirable criteria Previous NHS administration experience Use of patient record systems Experience Essential criteria Good written and verbal communication skills Good word / text processing skills Able to work on own initiative within guidelines Desirable criteria Familiarity with medical terminology Customer service skills Audio Typing skills Patients come first at East Sussex Healthcare NHS Trust. Our vision is to be: The healthcare provider of first choice for the people of East Sussex. Our mission is to: Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services. Our strategic objectives are to: Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority. Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences. Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable. Our aims are that all services delivered by the Trust are: Safe Effective Caring Responsive and Well led Employer certification / accreditation badges