Join to apply for the Clerical Officer - Health Records role at NHS Ayrshire & Arran.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across a wide range of clinical and non‑clinical professions.
The shift pattern for this post is: Monday – Thursday 8:30–17:00, Friday 8:30–16:30.
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper‑based patient records systems, providing confidential, accurate and up‑to‑date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
* National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
* General administration and office experience / previous clerical experience desirable.
* Computer literate with good keyboard skills.
* Previous reception experience desirable.
* Prior experience of using a Patient Management System would be desirable; training will be provided.
Note: This is a GGC wide post and can be moved to any location; however the initial base will be Inverclyde Royal Hospital.
Informal contact: Margaret Darrah, Health Records Supervisor – 01475 524141, Margaret.Darrah@nhs.scot.
NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
As a Forces Friendly Employer, NHSGGC supports applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence, automated tools or other third‑party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn.
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