Customer Services Representative – North Hampshire
Professional Services | Hybrid Working | Excellent Benefits
An established and highly successful professional services firm is seeking a confident and motivated Customer Services Representative to join their dedicated Customer focused team. This is a fantastic opportunity to become part of a supportive, high‑performing environment where your contribution genuinely matters.
You’ll play a key part in delivering exceptional customer experiences by:
* Handling inbound and outbound calls with professionalism and warmth
* Responding promptly and accurately to customer emails
* Managing your workload effectively through strong planning and organisational skills
* Maintaining high standards of service within a regulated environment
* Evaluating your own performance and identifying opportunities for growth or training
The ideal candidate will bring:
* Previous office‑based customer service experience, ideally within a heavily regulated industry
* A warm, professional manner and a genuine commitment to excellent customer care
* Strong organisational skills and the ability to manage competing priorities
* A proactive, open, and honest approach to teamwork
* Confidence in meeting — and exceeding — individual and team targets
* Experience building and maintaining positive customer relationships
* A good standard of education; a degree is desirable but not essential
You’ll be welcomed into a collaborative, supportive environment that values its team and celebrates success. The company offers:
* Generous holiday allowance
* Excellent benefits package
* Hybrid working
* Smart, modern offices designed to support wellbeing and productivity