Client:
WNS Global Services
Location:
Not specified
Job Category:
Other
EU work permit required:
Yes
Job Reference:
af69ab0e7674
Job Views:
8
Posted:
25.06.2025
Expiry Date:
09.08.2025
Job Description:
This role involves providing excellent customer service for motor insurance claims, handling inbound calls, and negotiating claims within service level agreements. The position requires flexibility in working hours, including evenings, weekends, and bank holidays. Responsibilities include answering calls, capturing detailed incident information, assessing urgency, managing claims, and maintaining compliance with industry standards. Qualifications include a high school diploma or lower. Applicants must have EU work permit if not a passport holder of the country. The role may require training for up to 35 hours per week.
Working hours vary:
* Weekday evenings: 18:00 – 22:00
* Weekday mornings: 07:00 – 09:00
* Saturday: 08:00 - 22:00 (6-12 hour shifts)
* Sunday: 08:00 - 22:00 (6-12 hour shifts)
Applicants must be able to work either a Saturday or Sunday plus bank holidays. Times are flexible and will be discussed during interview.
Note: A work permit may be required if you are not a passport holder of the country for the vacancy. Please do not provide bank or payment details when applying.
Created on 25/06/2025 by TN United Kingdom
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