Are you passionate about empowering people who’ve experienced homelessness? Do you thrive in dynamic environments where no two days are the same? JoinGreater Together Manchesteras our newActivities & Wellbeing Coordinatorand be at the heart of change.
You’ll lead on our vibrant Lifeskills programme – a series of engaging, supportive sessions designed to boost wellbeing and independence for people who have experienced homelessness. From fitness to creativity, from practical skills to social connection, your job is to make every session meaningful and empowering.
You'll coordinate and deliver sessions, recruit and support volunteers, build partnerships, and keep things running smoothly behind the scenes. It’s a hands-on, people-focused role with real impact.
What We’re Looking For
* A confident communicator who can engage people from all walks of life
* A creative thinker with strong organisational and administrative skills
* Experience working with vulnerable groups or in homelessness services
* Comfortable using social media, Microsoft Office, and CRMs
* Someone who’s flexible, proactive, and passionate about social justice
* Access to a car and willingness to travel across Greater Manchester
At Greater Together Manchester, you’ll be part of a team that’s bold, supportive, and driven by purpose. We don’t just respond to poverty – we work to end it through community action, compassion, and collaboration.
Purpose of the Post
The post requires excellent interpersonal skills and the ability to communicate with people from diverse backgrounds, including participants, volunteers and partners.
The successful candidate will work as part of the Homeless Services Team in the development and delivery of our activities and wellbeing programme, Lifeskills.
The Lifeskills programme offers structured support to people who have previously been, or are currently experiencing, homelessness, providing access to a range of sessions including activities that promote physical and mental wellbeing. The Lifeskills programme delivers a wide range of activity sessions, in various locations across Manchester. We have significant numbers attending some sessions, this generates a very busy working environment. The Lifeskills sessions offer a vibrant and engaging work environment, no two sessions are the same.
The post holder will work with colleagues to ensure that participants are assessed, supported and referred onto other programmes as appropriate.
The successful candidate will work with volunteers to facilitate the smooth running of the programme. They will also be responsible for the administration of volunteers, enquiries, bookings and other tasks linked to the work, as well as ensuring that relevant participant information is collected for monitoring and evaluation purposes.
The successful candidate will be required to attend all the weekly sessions to assist with the organisation and delivery, to collect information, case studies and complete monitoring forms, which will be used to inform the future planning of the project.
The post is a mix of practical involvement and administrative work and requires flexible working and adaptable thinking. Some evening and weekend working will be required as part of the role.
Lifeskills sessions will take place in various locations across Greater Manchester and so the ability to travel independently is essential.
Main Duties and Responsibilities
* Deliver the Lifeskills programme, sustaining existing sessions, and working with partners to develop and deliver new sessions that meet the needs of our client group.
* Create new referral pathways for participants, exploring move on pathways and ensuring that each session is deliverable, viable and can be sustained.
* Retain a full overview of the service, responding promptly to any issues or challenges, monitoring and reviewing sessions and liaising regularly with volunteers, participants, and colleagues.
* Promote and monitor standards and compliance with procedures (e.g., H & S, Safeguarding, Professional Boundaries etc.)
* Promote and publicise the service including effective use of social media
* Ensure all necessary data is recorded
* Continue to recruit, train and induct volunteers, establish regular supervision meetings - both individual and group.
* Implement appropriate monitoring and performance measures for the service, including data collection and reports.
* Respond appropriately to complaints, welfare concerns, safeguarding issues
* Develop and sustain positive and productive relationships with partners to support the delivery of the service.
* Research and respond to opportunities to develop, expand and extend the project.
* Keep up to date with best practice, relevant legislation and developments in the wider sector.
* Identify and contribute towards fundraising initiatives for the Lifeskills programme.
Person Specification
Experience:
* Previous project management/coordination experience.
* Experience of working with people from a wide range of backgrounds, including people who have experience of homelessness.
* Experience of recruiting, working with, coordinating and supporting large numbers of volunteers.
* Experience of liaising, working with and networking effectively with a range of partners and other agencies
Knowledge:
* An understanding of the complex and changing challenges faced by people who have experienced or are experiencing homelessness. An understanding of, and commitment to, the principles of co-production.
* Knowledge of local services and organisations relevant to people experiencing poverty
* Knowledge of health and safety, and dynamic risk assessing
Skills:
* Self-motivation and the ability to act on your own initiative.
* Able to use social media for posting relevant content and updates
* Excellent written and verbal communication skills and the ability to communicate with and relate to people from a wide range of backgrounds.
* Ability, and willingness, to work flexibly, within a fast moving and changeable environment.
* Ability to organise own time and prioritise own workload with minimum supervision.
* Ability to create and maintain accurate records.
* Competence in the use of IT, or confident in the learning of IT, including MS Office (in particular experience in using Microsoft Excel) as well as volunteer management software and CRMs.
Attitude:
* Positive, optimistic and resourceful when dealing with obstacles and last-minute changes
* A willingness to take ownership for the Lifeskills sessions, the further development of the programme and the ability to maximise opportunities for partnership work.
* A willingness to work across projects and support colleagues when necessary.
* A non-judgmental and positive attitude towards people who are in need and a passion for tackling poverty, disadvantage and injustice.
* A willingness to work evenings and weekends.
* A commitment to equality and diversity.
* Sympathetic to the values and ethos of Greater Together Manchester.
* Driving license and access to own vehicle.
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