Social network you want to login/join with:
col-narrow-left
Client:
The Body Shop International Limited
Location:
Harrogate, United Kingdom
Job Category:
Customer Service
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
26c9aa16135a
Job Views:
15
Posted:
29.04.2025
Expiry Date:
13.06.2025
col-wide
Job Description:
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins, and proactively engage with customers to help them find products that suit their preferences and lifestyle.
More about the role
* Learn and understand our products - they're packed with natural ingredients, many sourced ethically through Community Trade programmes. We're not just selling skincare, we're supporting communities and building a better world.
* Identify customer needs and recommend from our range of 2,000 vegetarian/vegan products that will make them feel good.
* Support store management in driving sales and profit through exceptional customer service.
What we look for
* Interest in engaging with customers to foster connection and loyalty.
* Open availability for evening, weekend, and holiday shifts.
What we offer
* Comprehensive onboarding and training for your role.
* Discounts: 50% on regular products, 30% on Gifts.
* Early access to new product launches and freebies.
* Volunteer time to support causes you care about.
* Opportunities to connect with Community Partners and promote activism.
* Casual dress code with a Green Apron — express yourself!
* Opportunities for growth within the brand.
* Supportive environment that encourages authenticity and inclusivity, including participation in various Inclusion & Belonging Networks.
#J-18808-Ljbffr