We are a well-established regional firm of Chartered Surveyors and Commercial Property Consultants providing a full range of professional property services across the South Coast.
We are seeking an experienced, organised and proactive Office Manager / Administrator to support the smooth running of our Fareham office and assist our professional teams in agency, management, valuation, and building surveying.
This varied and hands‑on role would suit someone with excellent organisational skills, strong attention to detail, and the ability to work efficiently in a busy professional environment.
Key Responsibilities
General Office Administration
* Maintain the firm’s internal key system for all agency and management properties.
* Answer incoming phone calls, respond to general enquiries, transfer calls, and take accurate messages.
* Manage office supplies and stationery purchasing.
* Maintain an efficient electronic filing system.
* Handle general office correspondence, scanning, and photocopying.
Systems & Databases
* Maintain and update the internal property agency CRM system (Kato) and other internal databases.
* Manage all agency property portals including Rightmove Commercial, Zoopla, and others.
* Liaise with external bodies and clients via phone and email regarding property deals and transactions.
Marketing & Documentation
* Create and update property particulars and marketing materials using Adobe InDesign.
* Upload and update content on the company website, including new articles and property details.
* Assist in proofreading, editing, and formatting reports and documents across departments.
* Transcribe dictation and assist with document preparation as required.
Team Support
* Provide administrative assistance to the Property Management Department.
* Support the Valuation and Building Surveying Departments in the completion and issue of reports.
* Collaborate closely with team members to ensure consistent, professional, and timely delivery of client work.
Skills and Experience
* Previous experience in an administrative, office management or property support role.
* Strong organisational and multitasking abilities.
* Excellent written and verbal communication skills.
* High attention to detail and accuracy in document preparation.
* Proficiency with Microsoft Office (Word, Excel, Outlook) and ideally Adobe InDesign.
* Experience using CRM systems (experience with Kato advantageous but not essential).
* Professional, adaptable and able to manage competing priorities.
Person Profile
* Highly organised, reliable, and motivated individual who takes pride in delivering high-quality administrative support. Confident working independently as well as collaboratively within a small professional team.
* A proactive and positive attitude with a willingness to take ownership of tasks.
* Strong attention to detail and a commitment to accuracy.
* Excellent interpersonal skills and a professional telephone manner.
* Ability to prioritise workload effectively and meet deadlines.
* Adaptable and comfortable working across a variety of tasks and departments.
* Discreet, trustworthy, and professional in handling confidential information.
* An interest in the property sector is advantageous but not essential.
Salary: £25-£30,000 per annum - depending on skills and experience.
Working hours: Full time, Monday to Friday, 9am–5:30pm.
Benefits: company pension scheme, training and development support.
Seniority level: Mid‑Senior; Employment type: Full‑time; Job function: Administrative.
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