Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
Position Details
This position is for our brand new store opening in Edinburgh, Scotland!
Address: FORT KINNAIRD, EDINBURGH, EH15 3RD
Responsibilities
* Create an unforgettable customer experience and help your team reach their full potential.
* Work closely with your Area Manager to implement local business strategies.
* Achieve performance targets and lead with effective leadership.
* Define daily objectives and actions to drive KPIs.
* Develop monthly plans based on productivity targets.
* Ensure excellent store administration, manage inventory, and oversee day-to-day operations.
* Drive employee wellbeing and engagement through regular 1-to-1s and genuine team connections.
Candidate Profile
High energy, humility, and a sense of humor!
You are unique because of your ability to motivate your team and achieve customer satisfaction and sales goals. You are inspiring and performance-oriented.
Additionally, you possess:
* Relevant Store Manager experience or equivalent in retail or hospitality.
* People management skills (communication, motivation, coaching, connection, inspiration).
* Experience in sharing knowledge to influence behavioral change and develop others.
* Strong decision-making and problem-solving skills.
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