Prefer building relationships over chasing sales targets? If you enjoy the people side of sales or customer service — getting to know customers, keeping things on track, and being someone they can rely on — but could happily leave the cold calling and hard targets behind, this role offers a different path. We’re recruiting for a Customer Engagement Specialist, a newly created position designed to strengthen how customers are supported, communicated with and retained. You’ll play a key role in making sure customers feel looked after from their very first order — and long after. What’s on offer • A newly created role you can really make your own • The chance to play a key part in improving customer experience • A collaborative SME environment where your input matters • A stable, well-established business with a strong reputation • A role focused on relationships — not sales targets About the business Our client is a well-established manufacturing SME with over a century of history. They produce specialist engineered solutions used in sectors including aerospace, defence and power generation. Alongside this impressive technical capability they place just as much importance on the way they support and communicate with their customers. The role This position sits at the centre of the business, connecting customers with internal teams and ensuring ...