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Vacancy: Senior Network Engineer
Employment Type: Permanent
Country: United Kingdom
Location: Liverpool
Business Area: Finance
Workplace Type: Hybrid
About Princes
The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day. We strive to be an employer of choice, where our colleagues are proud to represent our business.
Role Description
* Assume key responsibility for evaluating, recommending, implementing, and managing the network and communications mechanisms necessary to ensure efficient communication within the Princes Group and with business partners, with guidance from and providing feedback to the Head of IT Service Delivery.
* Assist in setting key IT strategies in conjunction with the Head of IT Service Delivery and Senior Management.
* Manage escalated incidents from the Business Systems Support team, analyzing problems and formulating practical resolutions to ensure IT service security and availability.
* Ensure that IT communications infrastructure elements are managed to comply with Princes’ IT General Controls.
* Distribute knowledge among colleagues in support teams.
Dimensions
The Communications Architect is responsible for delivering the network infrastructure used daily by all employees and IT services. This interconnected network is critical to the business's success and includes:
* Users globally
* Royal Liver Building head office
* 14 UK sites, 10 manufacturing sites, 3 warehouses, 1 datacenter
* 3 European sites, 2 manufacturing sites, 1 office
* 2 Mauritius manufacturing sites
* Servers
Internal contacts include staff at all levels, from junior to executives. External contacts involve technology partners for equipment, services, support, contract negotiations, and strategy.
Principal Responsibilities
* Develop and manage efficient communication mechanisms internally and externally.
* Manage relationships with communication partners and contracts.
* Oversee network security in collaboration with Security Architect and Head of IT Service Delivery.
* Manage communication projects ensuring timely and within-budget delivery.
* Provide capacity and usage reports to inform future investments.
* Stay updated on emerging communication technologies and recommend strategies.
* Support business continuity and disaster recovery planning.
* Provide incident reports with root cause analysis and preventative measures.
* Manage changes following company policies to ensure timely delivery.
* Support and administer the network environment to ensure constant application access.
* Keep documentation current for support purposes.
* Assist in troubleshooting the IT Core Infrastructure, including firewalls.
Role Requirements: Knowledge, Skills & Experience
* Experience with Aruba LAN, Network Access Control, SD-WAN, Wireless LAN, Telephony, Mobile Device Management, Fortinet Firewall, VMware ESX, and related networking principles.
* Deep knowledge of supplier management, secure networking, remote access, and Microsoft Windows Server networking.
* Proficiency in billing practices, business continuity, disaster recovery, report writing, problem solving, project management, and ITIL principles.
* Excellent communication skills and decision-making abilities to ensure core infrastructure availability.
Benefits
* Cash Car allowance
* 25 days annual leave plus birthday off
* 14.5% pension (5% employee, 9.5% employer)
* Hybrid and flexible working (4 days in office, 1 WFH)
* Flexible holiday options
* Family-friendly policies, life assurance, private medical insurance, critical illness cover
* Learning and development opportunities
* Performance-based incentive scheme
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