Howden - Corporate & Commercial are on the hunt for a New Business Account Handler to join a highly successful team and develop your experience and career within Motor Trade insurance. You will be prospecting, generating leads, developing business and winning clients. The New Business Account Handler will also show the ability to build long-lasting relationships and the ability to utilise new business opportunities.
This is a full-time, permanent opportunity. You will be based in our Maidstone office 3 days per week. You may be required to occasionally travel for client visits, off‑site training and other meetings as and when required.
Overview
* Assist in achieving new business targets through converting incoming warm leads and self-generated lead work.
* Liaise effectively with the Account Executive to ensure an appropriate strategy for winning new business, attend client meetings as necessary and action meeting points (if applicable).
* Undertake market exercise to establish most competitive terms available.
* Ensure premiums are collected prior to the commencement of cover and in line with procedures.
* Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
* Produce accurate and professional documentation at all times using relevant Howden templates.
* Actively cross‑sell products from other Divisions.
* Refer all queries that fall outside own experience, knowledge, and authority to senior staff.
Knowledge
* Minimum of 2 years' experience in providing specialist advice in the insurance market.
* Minimum 18 months experience in a sales position
* Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
* Knowledge of motor trade insurance or High Net Worth within motor insurance is desirable.
* Acturis Knowledge is preferred
Skills
* Good level of technical insurance skills, to be assessed by regular in‑house testing.
* Accuracy and attention to detail.
* Ability to process work quickly and efficiently.
* Ability to prioritise work and meet deadlines.
* Good negotiation and broking skills
* Excellent oral and written communication skills.
* Ability to gather and analyse information from the client.
* Ability to identify and respond appropriately to an individual client's level of understanding.
* Ability to persuade and influence others.
What do we offer in return?
* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Beyond the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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