About Onefile
Onefile is the leading learner management platform and pioneer of the first Eportfolio software. Onefile's platform streamlines workflows, unlocks funding and enables education and training providers to achieve higher learner success rates, at pace and at scale. With award‑winning software and outstanding service, Onefile is trusted by over 650+ public and private organisations to support a wide range of qualification programmes such as apprenticeships, and has helped over 2.3m educators and learners achieve their goals.
Onefile has around 80 employees, organised across Client Success, Operations & Delivery, Sales & Marketing, and R&D. We are a small, agile team that values growth, creativity, and autonomy – giving you plenty of opportunities to shape your work and have a visible impact.
Proud to be part of Harris Computer, powering positive change.
Harris offers an extremely competitive UK employee benefits programme. You will receive 5 Personal Days' leave entitlement in addition to the standard 25 days' holiday and bank holidays. Harris also provides all UK employees with an annual Lifestyle Reward amounting to £325 per annum (pro rata).
Job Overview
As a UI/UX Designer at Onefile, you will play a key role in shaping how educators, learners, and organisations interact with our award‑winning educational software. You will collaborate closely with Developers and stakeholders to design intuitive, beautiful, and impactful user experiences across our platform and mobile applications. This full‑time hybrid role is based in Manchester, United Kingdom, with two days a week on site.
Responsibilities
* Work closely with Product Managers to translate business requirements into UX concepts and designs across Onefile's product suite and mobile apps.
* Design wireframes, mock‑ups, prototypes, and user journeys to communicate and validate design ideas.
* Conduct UX research, usability testing, and gather feedback from internal and external stakeholders.
* Collaborate with Software Development Managers and developers to ensure user‑centric implementation.
* Present and communicate design concepts to teams and stakeholders with clarity and impact.
* Prototype new functionality and validate user flows.
* Map and analyse the full customer journey, identify usability issues, and continuously improve the overall experience.
Qualifications
* Strong understanding of UI/UX design and interaction design principles.
* Proficiency in Figma or similar design and wireframing tools.
* Strong skills in visual communication, creativity, and user journey mapping.
* Understanding of the product development lifecycle and collaboration with development teams.
* Basic HTML/CSS knowledge.
* Excellent communication skills and a collaborative mindset.
* Bachelor's degree in Design, HCI, Digital Media, or a related discipline (or equivalent experience).
* 2-3 years of professional experience in UX/UI design.
* Fluent in English (spoken and written).
Nice to Have
* Experience working in EdTech or SaaS environments.
* Experience conducting user testing sessions and UX research.
Awards and Recognition
* 20 years leading the industry
* Queen's Award for Innovation
* Customer Service Excellence Awards
* Accredited security
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