SDR Manager (Life Sciences)
Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
Role Summary:
Our Life Sciences vertical provides cutting-edge solutions that empower organizations to accelerate research, navigate complex scientific landscapes, and drive transformative innovation. We believe that by supporting scientists, researchers, and innovators shaping the future of health and medicine, we can help make the world a better place. Our technology enables customers to bring breakthroughs to market faster, whether they’re focused on drug development, diagnostics, medical devices, or emerging scientific technologies.
We’re seeking a dynamic SDR Manager to lead our team of 8 Sales Development Representatives (7 in London, and 1 in California), You’ll report to the Sales Manager (AE Manager) of our Life Sciences team and take ownership of a high outreach (cold calling, emails, etc) environment targeting SMB - mid market prospects across North America and Europe. If you’re passionate about coaching a sharp, motivated, and relatively inexperienced team to a team of superstars, and you have a strong track record of progressing from SDR or AE into leadership, we’d love to hear from you.
This is a hybrid position in our London, UK office, with the option to work hybrid throughout the week (Mondays, Tuesdays, Thursdays) or fully in office.
What You'll Be Doing:
* Mentor, train, and motivate SDRs on outreach tactics and best practices whilst being able to lead by examples to demonstrate what good looks like
* Cultivate a results-driven, socially conscious culture, ensuring consistent performance against targets
* Identify and implement new AI-driven sales tools and cutting-edge prospecting functionalities to enhance lead generation and efficiency
* Continuously refine scripts, cadences, and outreach strategies in alignment with market trends and PatSnap’s goal of accelerating impactful innovation
* Work closely with Marketing on campaign planning, lead flow, and feedback loops to refine buyer personas and value propositions
* Partner with regional Sales teams to align pipeline goals, qualification criteria, and handoff processes, ensuring the right focus on the ICPs
* Oversee daily use of Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and other tools, ensuring accurate reporting and best-in-class processes
* Provide insights into new tools or features that could streamline outreach and data management
* Monitor SDR KPIs, including call volume, conversion rates, and pipeline generation to drive performance and to spot development opportunities
* Present regular performance updates to the Sales Director and senior leadership
About You:
* SDR/AE-turned-Manager: 1–2 years of SDR Manager experience (or a newly promoted individual) who can relate to the early-career challenges of the team
* Cold Calling Expert: Strong background in outbound prospecting, with a track record of exceeding pipeline and revenue targets
* Tech Savvy: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and familiarity with AI-enabled sales tools
* Mission-Driven: Passion for supporting innovators who are shaping a better future for society and the environment
* Collaborative Mindset: Thrives in a highly collaborative, entrepreneurial environment, working closely with cross-functional teams
* Excellent Communication: Strong coaching style and the ability to inspire a young, coachable team
* Flexibility: Willingness to work in a hybrid environment (3 days in-office, 2 remote) with occasional travel
* Life Sciences education or experience is desirable but not essential
What You'll Love:
* 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
* 2 company paid volunteering days
* Eyecare voucher scheme
* Private healthcare with Axa Healthcare
* Private pension with Scottish Widows
* Parental leave policies
* Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can
* WFH stipend
* Cycle To Work scheme
* Life Assurance
* Payroll giving
Our Values:
* Integrity: We hold each other accountable for our actions.
* Leadership: We lead by example and inspire each other to reach for new heights.
* Openness: We are open and honest and share our ideas with care and consideration.
* Growth: We are lifelong learners who aspire to improve each day.
* Innovation: We seek out new ways to solve problems.
* Customer: Our customer is at the center of everything we do. Their success is our success.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.
Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.