Senior Interaction Designer - Newport
About the job
Job summary
Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised
Senior Interaction Designer
We are looking for a senior interaction designer to join our fantastic community of interaction and content designers who are playing a vital role in supporting our digital transformation programme. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it\\\'s like designing in government on our Design in Government blog .
As a senior designer within the Intellectual Property Office you\\\'ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles. You\\\'ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You\\\'ll help the government transform the way it delivers services, so that they\\\'re more efficient, simpler, faster and easier to use.
You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office .
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Job description
Main duties consist of but are not limited to:
* Work in an agile, multidisciplinary team to develop design concepts at pace within complex, fast-moving transformation programmes.
* Work with service managers and programme directors to develop design concepts.
* Promote the value of a consistent high-quality user experience, through design and use of reusable elements, proactively engaging with colleagues across the organisationand promoting service design best practice across the IPO.
* Support, coach, mentor and train other designers, helping set and communicate best practice.
* Provide management support for HEO interaction designers, focusing on their development needs and the quality of their work and behaviours.
* Develop user centred design best practice, standards and guidance and play a lead role in IPO\\\'s growing design community of practice as well as wider cross-government communities.
* Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements.
* Actively participate in user research to identify user needs, test different design ideas and be responsible for developing and maintaining suitable prototypes.
* Be confident in discussing the evidence, data and research that supports your design decisions.
* Identify and design the best way for users to interact with your service across different channels, devices, browsers, and technologies, making decisions based on insights from user research.
* Contribute to and use the UK Design System .
* Play an important role in ensuring that services meet the UK Service Standard and will be required to present evidence at service assessments .
Person specification
Essential criteria
Design communication:
* Experience of creating user centred-design deliverables to help explain complex problems and ideas to teams, service managers, programme directors and other key stakeholders
Designing for everyone:
* Experience of advising teams on how to design accessible solutions, across a range of channels, to meet customer needs.
Designing strategically:
* Experience of using and promoting the GOV.UK Design System, Service Manual and design principles including recommending new patterns or updating exiting patterns into the GOV.UK design system.
Designing together:
* Experience of working in an agile, multi-disciplinary team environment, involving the right people across teams of progression boundaries throughout the design process
Evidence-based design:
* Experience of conducting usability testing, either directly or alongside user researchers.
Iterative design:
* Experience of independently prototyping complex ideas at an appropriate fidelity, and training designers, i.e. mentoring and coaching, in HTML and CSS
Leading design:
* Experience of leading community of practice activities, and setting direction and best practice
Management:
* Experience of line management and supporting individuals in development plans, HR processes, quality and behaviour discussions (training will be provided)
How to apply
Click the \\\'Apply now\\\' button and complete the application form by providing the following:
* CV
* 250-word response against the listed Technical skills
CV Upload an anonymised copy of your current CV. This will assess your suitability for the role therefore please evidence the essential requirements listed in the person specification above.
Technical Skills Structure your example as Situation, Task, Action and Result. For technical skills sets required for this post, please read the Interaction designer - Government Digital and Data Profession Capability Framework.
In the 250 word box provided please ensure to cover the following criteria:
Designing Strategically: Practitioner Level
* Help a team understand how user-centred design helps its goals
* Help teams align their work to the goals and vision of their organisation
Iterative Design: Practitioner Level
* Help other designers apply iterative design principles and agile methodologies to their work
* Adapt designs quickly to changes in requirements, priorities or user needs
For further information on the sift and interview stages of this recruitment campaign, please head to our \\\'Things you need to know\\\' section below.
For a thorough understanding of the role and general day to day duties, please refer to the attached Role Profile and visit our Civil Service Careers page - IPO - Recruitment Support, Civil Service Careers (civil-service-careers.gov.uk)
If you require job-specific information, please contact Dominic Read.
E-mail:
Telephone: 01633 433189
Behaviours
We\\\'ll assess you against these behaviours during the selection process:
* Developing Self and Others
* Delivering at Pace
Technical skills
We\\\'ll assess you against these technical skills during the selection process:
* Designing Strategically: Practitioner Level
* Iterative Design: Practitioner Level
Benefits
Alongside your salary of £46,262, Intellectual Property Office contributes £13,402 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Unlimited Pluralsight video learning access
* Access to Microsoft\\\'s ESI training suite
* Hybrid working with no core hours
* Substantial support for career progression
* 25 days annual leave moving to 30 days in annual increments
* You will also get 8 days public leave and 1 day privilege leave
For more information about what\\\'s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Please note that benefits may be subject to change.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Additional details on security and vetting
Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance .
For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.
Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK
If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact
The assessment process will comprise of the following:
Stage 1 - Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your CV will be used to assess your suitability for the role.
Technical
Your 250-word response will demonstrate your technical skills against the listed Technical criteria.
Stage 2 - Interviews
If invited to interview Behaviours, Experience and Technicalbased questioning will be used.
Please note candidates that proceed to the interview stage will be required to deliver a presentation. Details will be provided in the invite to interview information.
Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
Interviews for this role will be carried out in person at our Newport Office.
The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.
Applicants to note: IMPORTANT: CVs sent direct to the IPO will not be accepted.
There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference.
This post is being advertised to Internal, across Government and external candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
For more information on the IPO\\\'s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\\\'s recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .