Make a difference every day with PDSA About Us Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years. If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together. As Contract Manager, you will: Contract Management & Procurement – Act as the subject matter expert on contract management, overseeing supplier sourcing, tendering, negotiation, and implementation in alignment with PDSA’s strategic objectives. Supplier & Stakeholder Engagement – Manage relationships with suppliers and internal stakeholders, ensuring performance metrics are met and value for money is achieved. Compliance & Risk Management – Ensure all procurement activities align with legal, regulatory, and internal policies, mitigating risks and ensuring ethical contract execution. Performance Monitoring & Reporting – Track supplier performance, address service issues, and prepare detailed reports on procurement activities to support decision-making. Strategic Procurement Support – Assist in the management of PDSA’s £40 million contract spend by working with budget holders to optimise procurement processes and cost efficiencies. Process Improvement & Policy Development – Implement best practices in contract management and support the Head of Supply Chain in refining procurement strategies, policies, and procedures. We’re seeking someone with: Proven Contract Management Expertise – Experience in contract management within a supply chain setting. Negotiation & Supplier Relationship Management – Demonstrable experience in leading negotiations and managing supplier relationships to secure favourable agreements. Legal & Regulatory Knowledge – Expert understanding of procurement-related legal and regulatory requirements, ensuring compliance in all contract dealings. Procurement Framework Experience – Hands-on experience in working with procurement frameworks to support efficient and compliant sourcing activities. Sector Awareness (Desirable) – Familiarity with procurement within the charity or non-profit sector, with relevant certification in procurement or contract management considered an advantage. Please note this role is remote with occasional travel. Headoffice is location in Telford. Rewards, support and benefits We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including: Flexible working options to support your work–life balance and individual circumstances. 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually. Generous pension options, with PDSA contributions starting at 5% and rising to 10%. Life assurance providing four times your annual salary for added peace of mind. AXA Health Employee Assistance Programme, with 24/7 wellbeing support Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform. Enhanced maternity, paternity and adoption leave to support you and your family. 15% discount on PDSA Pet Insurance plus access to staff veterinary services. To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.