Job description
Technical Sales Support and Administration
We're looking for a proactive and motivated individual to join our team in a hybrid role that combines technical sales support with administrative coordination. This is a hands-on position that offers broad exposure across multiple departments — perfect for junior candidates eager to grow their skills in a fast-moving, technology-driven business environment. You'll be working closely with our sales, technical, and logistics teams to ensure smooth operations and excellent customer experience.
Key Responsibilities
* Handle the full order cycle — from processing purchase orders to ensuring timely and accurate delivery
* Coordinate between the warehouse, sales, and logistics teams to ensure efficient fulfillment
* Provide assistance to the technical team during installation processes
* Troubleshoot issues and support clients remotely to ensure successful setup
* Gain practical experience with innovative technologies and real-world implementation
* Join customer meetings to understand their requirements and present relevant solutions
* Develop communication skills for effectively explaining technical concepts in a clear and professional manner
* Manage stock movement, including product restocking, arranging deliveries, and tracking shipments
* Collaborate with the supply chain team to streamline delivery schedules and ensure proper inventory control
Working Hours
Full-time – 37.5 hours/week (Monday to Friday, 9:00am to 5:00pm)
Salary
£21,600 – £25,200 per annum (Equivalent to £1,800 – £2,100 per month)
Candidate Profile
Preferred Skills:
* Tech-savvy and comfortable picking up technical knowledge
* Strong written and spoken English
* Organised and able to manage multiple tasks and deadlines
* Great attention to detail and accuracy
* Team player with a logical, problem-solving approach
* Professional communication and excellent phone manner
* Experience or knowledge in IT is advantageous
* Proficiency in modern foreign languages (e.g. French, Spanish) is a plus
Personal Attributes:
* Friendly, approachable, and confident
* Highly motivated and eager to learn
* Reliable and self-disciplined
* Willing to take part in different aspects of the business
Education & Qualifications:
* 5 GCSEs or equivalent, including Maths and English
* Diploma or Degree in Business Studies is preferred, but all backgrounds are welcome
* Fresh graduates are encouraged to apply
* Flexible working arrangements available for young parents
Why Join Us?
* Competitive salary
* Company pension scheme
* 28 days of annual leave (including 8 bank holidays)
* Learning and career development opportunities
* On-site parking available
* Easily accessible via public transport (close to Guildford train station and bus stops)
About FootfallCam
Founded in 2001, FootfallCam is a UK-based technology company focused on delivering cutting-edge hardware and software solutions globally. Our diverse product portfolio includes people counting systems for retailers ), smart mirrors ), nursery webcams ), and web design services for the childcare industry ). With offices in the UK and the Far East, we are a small but fast-growing company making a big impact worldwide.
Work Location: In-person (Guildford, GU1 1UY)
Remote Work: Not available
Job Type: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: £1,800.00-£2,100.00 per month
Benefits:
* Casual dress
* On-site parking
Work Location: In person